So, when I started this journey of being a published author I thought I’d ride the traditional train for the life of my career. Well, we know how sometimes our thoughts don’t match our reality, don’t we, peeps. I’ve been a hybrid ( traditional and indie) for three years now and this weekend the indie part bit me in the keister big time.
I had a new book release all scheduled for 6.7.22 and had uploaded the print version to Amazon for approval. Now, before it can be offered, the amazon Gods-that-be review it. For what, I have no idea. But I received an email on Saturday telling me the book was being BLOCKED and would not be offered for sale and I was told to take it down. I questioned whether this included the ecopy as well and rec’d another email telling me yes, it did.
Panic set in immediately because I’d already put it up on Booksprout for reviews and had been advertising the preorder all over my social media sites. I went and did as instructed, canceling the print book and the preorder. Within seconds I got an email telling me that I was going to incur a penalty from Amazon for canceling a preorder and wouldn’t be allowed to put up any preorders for a year.
When the panic eased a bit I got angry.
Really angry. LIke mama-bear-pissed-you’re-touching-her-cub angry.
I emailed my Amazon representative back and questioned why I was getting a penalty for doing what they said to do. It made absolutely no sense.
Another email later and the representative stated amazon had been wrong to get me to cancel the preorder but if I wanted to re-instate it I had to start all over again and submit a new book, have it go through an approval and they would give me a new ISBN number.
Well, of course I did it.
Here’s the kicker. After I was told I couldn’t put the book for sale in print, Amazon sent me yet another email telling me that the book was now available IN PRINT. Like available top buy in print TODAY! My e-version is also back to preorder status but the books can’t be linked for some weird reason- which is ridiculous.
So after all that, the preorder is live again and you can actually purchase the book now.
This blog post has been a long-winded way of asking EVERYONE who preordered ANGEL KISSES AND HOLIDAY wishes before yesterday’s date, that you will need to preorder it again under the new order number ( ASIN). You will not be sent two books because the old ISBN number is now defunct.
Here are the new links;
Kindle Version Preorder -Goes live 6.7.2022 Kindle
Print version – live now. Print
You’ll probably notice the slight difference in the cover backgrounds when you order, too.
Also, if you downloaded the book on BOOKSPROUTS you will notice the campaign has been removed. I’m trying to get it reinstated, but it doesn’t look promising. If you already have the book and want to do a girl a solid, please review it and post your review when you do to either/or all Goodreads, Bookub or amazon
I’m gonna go quietly have a nervous breakdown now. ~ peg
3 responses to “A #Monday mea culpa and a request…”
What a freaking nightmare! Glad you got it all sorted out.
What a thoroughly unpleasant experience. It appears customer service was also a victim of the pandemic. I commend you for your hard work and hope the situation improves soon.
Sorry to hear that you were thrown into the dungeon with the rest of us. I’ve also had several stories blocked. All but one was eventually saved but the reasons seem to be murky at best. I’ve pretty much learned which of Amazon’s toes not to step on but it’s been a painful experience.